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Terms and Conditions - Purchase Agreement

1. GENERAL INFORMATION

These General Conditions of Sale have as their object the purchase of products and services sold on CompraSocial.me carried out remotely via the telematic network on the website www.comprasocial.me , based in Italy.

2. CONCLUSION OF THE CONTRACT AND ACCEPTANCE OF THE GENERAL CONDITIONS OF SALE

The contracts for the sale of services on the Comprasocial.me site are considered concluded at the time the purchase order placed by the customer at Comprasocial.me is received and the latter accepts it. We will promptly send the customer the receipt by email of the purchase order made by him.
The customer, by sending his purchase order electronically, declares to:

    • Explicitly accept these conditions: by explicitly placing a check mark (mandatory in order to proceed to the payment page) of acceptance on the checkout page during the purchase of a product or service.
    • He declares to be of age and owner of the payment method used: by explicitly affixing a check mark (mandatory in order to proceed to the payment page) of acceptance on the checkout page during the purchase of a product or service .
    • Accept the Privacy Policy: by browsing two or more pages within the website www.comprasocial.me, the user declares to accept the Privacy Policy present on the following page: https://comprasocial.me/en/privacy-policy/ .
    • Accept the Cookie Policy: allowing you to install cookies in your browser. As required by the new general regulation on data protection ( EU Regulation 2016/679) you have at any time the possibility to modify this consent through the guidelines stated in the document of our
      privacy: https://comprasocial.me/en/privacy-policy/

The Customer is required, before submitting his purchase order, to carefully read these general conditions of sale. The forwarding of the purchase order implies their full knowledge and acceptance.
Finally, the Customer is required, once the online purchase procedure has been completed, to print and keep these general conditions of sale, already viewed and accepted during the conclusion of the contract.

3. COMPRASOCIAL.ME INFORMATION

Company Name: Luca Pantano
Address: Via Mameli 7 (PD) Padua
VAT Number: IT05327940283
Assistance email: [email protected]
Tel .: +1 7073290024

4. DEFINITION OF THE ORDER

By submitting the online order, the Customer sends Comprasocial.me a proposal to purchase the service and / or services included in the cart. When the Customer places an online order for the services he has placed in the cart, he agrees to purchase them at the price and terms indicated in these General Conditions of Sale.

Comprasocial.me will notify the Customer of the acceptance and confirmation of the order.
In particular , Comprasocial.me will not accept orders:
– If the service was not available in the warehouse at the time of the order
– If the Customer cannot or does not want to pay using credit cards or one of the payment methods available at the conclusion of the order.
– If the purchase was made on sites other than Comprasocial.me
– If the customer requests a service for social profiles with contents deemed illegal.
– The data provided for the purchase of one of our services are non-existent or inaccessible.

Comprasocial.me reserves the right to cancel orders, without notice, with the obligation to reimburse the entire amount paid by the buyer.

5. PURCHASE METHOD
The customer purchases the service, the characteristics of which are illustrated online in the relevant descriptive sheets on each page dedicated to the purchase of services (called Product Information and Indicative Delivery Times), at the indicated price.
Before submitting the purchase order, the cost of the chosen service is summarized.
Once the purchase order has been forwarded, the customer will receive an e-mail message certifying the receipt of the purchase order and containing information relating to the main characteristics of the product purchased, a detailed indication of the price, applicable taxes. and the means of payment.

The customer, in the purchase phase, confirms that he is of age and that he is the owner of the payment method used, by means of a mandatory check for the order to be concluded and accepted. If the falsification is declared, Comprasocial.me will not be obliged to refund this purchase.

6.PAYMENT
The customer can make the payment due only by credit card or any payment methods available at the conclusion of the purchase.

7. DEFINITION OF WORKING HOURS
Comprasocial.me follows the following hours:
Monday – Friday 8:00 – 22:30
Saturday – Sunday 10:00 – 19:30

The timetable may undergo changes, which will be communicated through a notice in the upper section of the website www.comprasocial.me .

These times may be subject to changes on public holidays on the Italian calendar.

8.DELIVERY OF SERVICES
The delivery time of each service is visible on the service page in the section called Indicative Delivery Time.

Attention: Times may vary due to updates made by social networks or any overlapping of orders for the same recipient, with the extension of delivery times. In this case, the customer can contact the assistance to receive information about it and the expected delivery time after which the full refund of the order will be made.

All our services are activated within 24 working hours. If after 48 working hours, from the start of delivery, you still have not received your service, do not hesitate to contact us via the contact form.

Each service purchased on the Comprasocial.me site provides for a possible decrease of up to 70% during the 30 days – See Limitation of Liability *

9. DEFINITION OF SERVICES IN ERROR
An order placed by entering incorrect or invalid information will pass to the “Error” status due to the impossibility of providing the service.

By accepting this contract, the user is aware, if his order goes to the “Error” status, that he will be contacted twice within 30 days from the day of purchase by e-mail from Comprasocial.me so that the order can be completed. In the event that the user has not received any email from Comprasocial.me, he undertakes to contact Comprasocial.me support via email within 25 days from the date of purchase.

In case of non-response or contact by the user within 30 days from the date of placing the order, the order will be refunded automatically, subtracting any refund costs and transaction fees of the payment gateway from the order amount. used.

10. SUBSCRIPTION DEFINITION
The subscription services present within Comprasocial.me are manually renewable.

The manual renewal is one-off and is done voluntarily by the customer, adding the service back to the cart and then completing the order by paying the amount of the latter.

The characteristics of the subscription such as duration, delivery method and type, are present on the service page.

The subscription service will be active when its status changes to “Active”.

11 RIGHT OF REFUND / CANCELLATION

Each order is initiated at least 15 minutes after payment confirmation, giving the customer enough time to contact Comprasocial.me assistance in case of urgency.

All the services offered by Comprasocial.me are personalized services, having as their recipient what the customer has indicated during the purchase phase. When the service is being delivered, it is no longer possible to make changes (eg: the transfer of the service to a recipient other than the one indicated) or to interrupt the delivery of this.

The consumer has the right to exercise the right of refund / cancellation:

    • Before the order changes from the “In Process” or “To be executed manually” status to the “In Delivery” or “Active” status
    • When the order status is “In Error”
    • When the delivered service does not correspond to the characteristics described on the page of the latter.
    • When the delivery times indicated by the Comprasocial.me staff, in the event that the indicative delivery times have been exceeded, have not been respected and the order is delayed.
    • In case of fraudulent purchase where the card owner has not authorized the purchase: In support of this, valid documentation must be provided (eg: Report to the competent authorities).

Comprasocial.me reserves the right to cancel orders, without notice, with the obligation to reimburse the entire amount paid by the buyer.

12.DEFINITION OF WARRANTY

The restoration guarantee applied to part of the www.comprasocial.me services offers the possibility of restoring the quantity as stated in the purchase agreement between the customer and Comprasocial.me.

Upon confirmation of the order, we will record the current number of the quantity relating to the service purchased.

The recovery guarantee, to be activated, requires direct contact with the assistance of Comprasocial.me through one of the following options:

    • E-mail

NB: If the recipient of the purchased service should suffer a decrease in the quantity relative to what was purchased, while maintaining a quantity higher than the limit below which the restoration guarantee can be activated, no restoration will be carried out, since the quantity guaranteed is equal to the quantity purchased.

The paid guarantee provides for the extension of the possibility of restoration for the number of days present on the product page, subject to an increase in the price. If multiple choices are possible regarding the duration of the restoration guarantee, the duration of the latter will be defined by the choice made during the purchase process by the customer.

At the end of the duration of the restoration guarantee, it is possible that the quantity of the service decreases by 70-80% due to the updates made periodically by the social networks: Comprasocial.me is not responsible for any decreases in the services purchased.

The services offered by Comprasocial.me have a limited duration defined by the restoration guarantee.

The restoration guarantee will be available in the period of activity of the Comprasocial.me site. Should the activity cease, all active guarantees will be immediately canceled.

( https://comprasocial.me/garanzia-di-ripristino/ )

13. WARRANTY CANCELLATION CONDITIONS:

– In the event that the user makes a change to the name of the recipient profile of the service purchased, the restoration guarantee will be canceled immediately without the possibility of reimbursement.

14.CAUSES OF COMPRASOCIAL.ME ACCOUNT CLOSURE:

– In the event that the user has a rude and inappropriate behavior with the staff of Comprasocial.me and / or its members
– In the event that the user opens a dispute against Comprasocial.me without having previously contacted and waited 48 working hours, for a response from Comprasocial.me assistance
– The use of fake, stolen or third-party cards without consent to use.

Account termination may be temporary or permanent at the discretion of the Comprasocial.me staff.

Closing your account for rude behavior does not result in the loss of the right to the recovery guarantee. In the remaining cases, the restoration guarantee will be canceled immediately.

15.CRYSTALS

    • Definition:

Crystals are a virtual currency created by Comprasocial.me and can only be used on www.comprasocial.me in the redemption of rewards and / or discounts

    • Who gets the crystals:
      Crystals can only be obtained by registered users.
    • How to get Crystals:
      Crystals are obtained every time a registered user who is logged in purchases a service on the comprasocial.me site where specified.
    • Amount of crystals received

The quantity of crystals received depends on the type and quantity of the service purchased. Comprasocial.me reserves the right to make changes to the quantity of crystals received when purchasing a service.

    • Redemption of crystals prizes and timing:

The available prizes, redeemable with crystals, are present on the page accessible from the user area for registered and logged in users.

Each prize requires information so that it is possible to deliver what has been requested.

The timing for receiving the prize is a maximum of 7 working days.

In the event that the reward is a service provided directly by Comprasocial.me, it will be directly delivered to the recipient entered prior to the request for the reward by the user. Delivery times for these awards are not defined. The restoration guarantee for this type of rewards is absent.

In the event that the reward is an external service to Comprasocial.me, it will be sent via email entered before the user requesting the reward. If the user enters an incorrect or invalid email, he will lose the right to redeem the prize without the possibility of recovering the crystals spent on the redemption request.

16. LAW AND JURISDICTION:

These conditions are governed by Italian law. The Court of Milan, Italy, will have exclusive jurisdiction and competence for any disputes relating to these conditions. Despite this, Comprasocial.me reserves the right, if it deems it necessary, to be able to take legal action before courts of or cities other than Italy or Milan, to protect its interests and enforce its rights.

17.RIGHTS ON TRADEMARKS:

– YouTube ™ is a trademark of YouTube.com: Comprasocial.me is not affiliated with YouTube ™ , but only provides social marketing and web marketing services to increase the popularity of your online brand. The rights to the images and the YouTube ™ logo belong to their respective owners.
– Instagram is a brand of Instagram.com: Comprasocial.me is not affiliated with Instagram ™ , but only provides social marketing and web marketing services to increase the popularity of your online brand. The rights of the images and the Instagram logo belong to their respective owners.
– Facebook ™ is a trademark of Facebook.com: Comprasocial.me is not affiliated with Facebook ™ , but only provides social marketing and web marketing services to increase the popularity of your online brand. The rights of the images and the Facebook logo belong to their respective owners.
– TikTok ™ is a trademark of TikTok.com: Comprasocial.me is not affiliated with TikTok ™ but only provides social marketing and web marketing services to increase the popularity of your online brand. The rights to the images and the TikTok logo belong to their respective owners.
– Spotify ™ is a Spotify.com brand: Comprasocial.me is not affiliated with Spotify ™ but only provides social marketing and web marketing services to increase the popularity of your online brand. The rights of the images and the Spotify logo belong to their respective owners.
– Twitch ™ is a trademark of Twitch.tv: Comprasocial.me is not affiliated with Twitch ™ but only provides social marketing and web marketing services to increase the popularity of your online brand. The rights to the images and the Twitch logo belong to their respective owners.
– Twitter ™ is a trademark of Twitter.com: Comprasocial.me is not affiliated with Twitter ™ but only provides social marketing and web marketing services to increase the popularity of your online brand. The rights of the images and the Twitter logo belong to their respective owners.
– Telegram ™ is a trademark of Telegram.org: Comprasocial.me is not affiliated with Telegram ™ but only provides social marketing and web marketing services to increase the popularity of your online brand. The rights to the images and the Telegram logo belong to their respective owners.
– Clubhouse ™ is a Clubhouse.com brand: Comprasocial.me is not affiliated with Clubhouse ™ but only provides social marketing and web marketing services to increase the popularity of your online brand. The rights to the images and the Clubhouse logo belong to their respective owners.
– Pinterest ™ is a trademark of Pinterest.com: Comprasocial.me is not affiliated with Pinterest ™ but only provides social marketing and web marketing services to increase the popularity of your online brand. The rights to the images and the Pinterest logo belong to their respective owners.

18.LIMITATION OF LIABILITY *:

A social network may be making important updates. These types of updates could, particularly in non-real interaction services, lead to drastic drops (up to 80-90%) on pages and profiles. These are situations that cannot be foreseen. We are in no way responsible for image damage caused by any decrease in followers, views, likes, etc .: Whoever buys these services is responsible for their own profile. Comprasocial.me will only be responsible for the reinstatement or refund in accordance with the guarantee offered at the time of purchase. No reinstatement or refund will be provided if the service is not expressly covered by a restore guarantee.

The use of these often could go against the regulation of some social networks. And if it is abused excessively, it is possible that the social network decides to remove the increases made, limit the profile / post increased, or deactivate it. In these cases, Comprasocial.me declines all responsibility for damage to image or damage suffered by the loss of the profile or content. Anyone purchasing these services is responsible for their own profile or content.

By purchasing any service within our platform: Comprasocial.me and accepting the terms and conditions of the website, I declare that I fully accept this contract.
Updated on 06/11/2019